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Sudden Link Complaint - I hate Sudden Link
Sudden Link Complaint

Sudden Link Complaint

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I hate Sudden Link


Customer service is horrible. I have been lied to from day one. The first time I called to set up my service, the lady tells me I don't have to pay a deposit. Well, guess who had to pay a deposit? ME. The gentleman was late coming to hook up my cable, so I called and a man told me they would credit my activation fee back to my account. Guess what, no record of this and still had to pay an activation fee. Last month I called to get my bill straight and a lady said she would review my account and call me back, never heard from her. Yesterday I called about my bill for this month a lady named Deanna ext 3202 was supposed to call me back since my bill was due yesterday, never heard back from her. It's one lie after another. LIES LIES LIES


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Comments


Tuppence says: (4 years ago)
 0
Just tried to hook up Google chrome cast- my suddenlink wifi will not connect to chrome. Tech rep says they have no plans to allow customers to change router so they can use chrome. Really! So suddenlink is effectively keeping customers hostage to their crappy overpriced service. I'm dropping this business and finding a wireless service that will let me stream from Hulu and Netflix.




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