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Sudden Link Complaint - DO NOT USE THEM - Cable and Internet
Sudden Link Complaint

Sudden Link Complaint

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DO NOT USE THEM - Cable and Internet


AVOID SUDDEN LINK IF POSSIBLE. I CALLED TO CANCEL MY SERVICE. I WENT ANOTHER COMPANY. CALLED FIRST WEEK IN SEPTEMBER. THEY GUY ON THE PHONE WAS REAL NICE. TOLD MY I WAS PAID IN FULL SINCE YOU HAVE TO PAY THEM IN ADVANCE. THEY THE ORDER WAS MESSED UP. THE GUY DID NOT SHOW UP TO PICK UP THE BOXES FOR A MONTH. IN THE MEANTIME I HAD IT ALL DISCONNECTED SO HAD NOT IDEA THE SERVICE WAS STILL ON. I HAVE CALLED THEIR BILLING DEPARTMENT 5 TIMES. THEY HAVE TOLD ME IT WAS TAKEN CARE OF. NOW TODAY I AM RECEIVING A COLLECTIONS NOTICE. NOW CAN NOT GET ANYONE TO ANSWER THE PHONE IN BILLING TODAY. I FEEL THIS IS VERY DECEPTIVE.


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Comments


SuddenlinkAshley says: (7 years ago)
 0
Hi Annie - my name is Ashley, and I'm with Suddenlink. I'm sorry to hear that your experience with us has been less than exceptional. I'd be happy to work with senior management in your area to resolve. Please feel free to contact me directly: ashley-AT-suddenlink-DOT-com. Thank you!




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